Please follow the steps below to ensure your shoes arrive safely and can be processed without delay.
Jump to: Print Service Form | How to Pack Your Shoes | Shipping Your Shoes | Rush Service
Print Service Form
Please print the Shoe Shine Service form and place it inside the box with your shoes. Completing the form in full helps ensure accurate service and prevents processing delays. No service form means the specialist will do what he thinks is best for your service along with your selections at checkout.
Download the Shoe Shine Service Form
How to Pack Your Shoes
Proper packing helps protect your shoes and ensures the best results from service. Shoes that shift in transit can pick up scuffs, deep creases, or cracking, especially along the vamp and toe area. We strongly recommend inserting shoe trees in each shoe before shipping.
If available, place each shoe in a shoe bag to prevent rubbing and scuffing, particularly when shipping multiple pairs. Shoe bags are also recommended for protecting your shoes when they are returned after service.
When possible, place the shoes in their original shoe box, then place that box inside a sturdy shipping carton with adequate padding. If you have specific care notes or products you would like the specialist to use, place them inside the box.
Shipping Your Shoes
Please ship your shoes using the carrier of your choice to the address below. Once your shipment is on its way, please send us the tracking number so we can anticipate its arrival.
Ship To:
Kirby Allison Shoe Shine Service
2322 Irving Blvd, Dallas, TX 75207
Please Note: Our Shoeshine specialist receives many orders every week and due to the range of needs each pair requires, there may be a delay in contact as he works separately from our warehouse. We cannot guarantee how long each pair will take or if they will need more time than expected. Once you receive a shipping confirmation email then you will receive a tracking number for delivery.
Rush Service
Rush service is available for an additional $20 fee per pair and allows your order to be prioritized ahead of the standard queue. If selected, work begins immediately once your shoes are delivered. These are the payment options - please mention "RUSH FEE" and your order number so he knows which box to open ahead of the queue.
He also accepts cash in the box but you will need to notify us so he knows to open your box ahead of the queue. Once the payment has been confirmed, we will move them up and have them taken care of ASAP.
Return shipping will follow the method selected at checkout.
We look forward to caring for your shoes.
